Making a Booking
To make a booking you must add to basket the desire products. On the checkout form, you will have the chance to add to your holiday your desired excursions. For certain excursions we need at least 2-4 weeks in advance to arrange. You have two payment options:
1) 50% deposit for each participant
2) Payment in full
In the case you would like to personalise your tour – please fill in the form on the bottom of each holiday pack, and we will send you an offer on your email address within 24 hours with the price. Once, you agree with the offer presented by us, you will be sent an invoice for 50% of the amount or payment in full. Your booking is only confirmed once you have paid your deposit. After paying your deposit, you will receive an invoice showing you any remaining balance you might have and the due date,which is usually 8 weeks before your trip. If your trip is in less than 8 weeks, a full payment would be required to secure your holiday.If your balance is not paid on time we may have to cancel your booking and retain the relevant cancellation charges.
In the case of needing to cancel your holiday, you will need to call or email us with the name and date of your trip and the group size.
Depending on how far in advance you cancel you will be entitled to the following refund:
· 56 days or more before the departure date: you will forfeit 25% of your holidays value
· more than 28 days and less than 56 days: a 50% refund of the holiday price will be made;
· less than 28 days before the departure date: no refund will be given;
If you have any questions regarding terms and conditions, please contact us!
*** All holidays are provided by Velo Vacation Limited (company number 11271422), whose registered office is at The Old Court House, Clark Street, Morecambe, Lancashire, United Kingdom, LA4 5HR